In case the item you have ordered has been shipped but has not yet been delivered to you, you may still cancel the order online. Your refund will be processed within 7 working days once we receive the originally ordered item back from the courier.
The credit card account of the Member will be re-credited with the refund amount by VBC Jewellers. The refund amount will be credited to the Member's account within the time span stipulated by the bank which has issued the credit card.
Cheque or wire transfer
The refund amount shall be deposited into the bank account of the Member by VBC Jewellers within seven (7) business days after the receipt of a request for refund by the Member.